General

• All information provided at the time of login and/or purchase at www.claybotik.com will be protected and will not be shared externally. We take your privacy seriously and will not share your personal information.
• The necessary information to complete your order is only shared with the associated courier partner that will be delivering your ordered items.
• www.claybotik.com does not store your credit / debit card or online bank account information. We do not handle the payment gateway data or store it as it is entered by you directly and is 100% secure.
• The payment gateway system provides you with an array of options to purchase our products and services. These various options are through net banking, credit and debit card.
• We do not have a cash on delivery option.
• Incase you have an issue with payment failure please contact us at info@claybotik.com. We will respond to you within 24 hours of receiving your email and help you sort it out to the best of our abilities.
• We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/10/2018.

What we do with the information we gather

• We require this information to understand your needs and provide you with a better service and internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.